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UK Customers

International Customers

Payment	Payment is accepted by Paypal, Cheque, Postal Orders or Direct Bank Transfer.  Please Contact me if you would like to place an order by Cheque	Payment	Payment is accepted by Paypal Only For International Currency Conversion  CLICK HERE
Shipping	All orders are posted using Royal Mail 1st Class Recorded.  Standard Orders are posted within 48 hours, Personalised Items within 7 days and Feather Art within 21 days.	Shipping	All orders are posted using Royal Mail Airmail. Standard Orders are posted within 48 hours, Personalised Items within 7 days and Feather Art within 21 days.
Refunds & Returns	Ready Made items may be returned within 7 days of delivery providing they are in the same perfect condition they were delivered in. Custom Designs are un-returnable as every effort is made to ensure you the customer are happy with your design before posting. Notification of any damaged items, shortages or other discrepancies must be received within 7 days of delivery. We will refund your postage costs provided the order is damaged or faulty. Postage costs are none refundable for damage caused by Royal Mail or other persons once item has been dispatched	Refunds & Returns	Ready Made items may be returned within 7 days of delivery providing they are in the same perfect condition they were delivered in. Custom Designs are un-returnable as every effort is made to ensure you the customer are happy with your design before posting. Notification of any damaged items, shortages or other discrepancies must be received within 7 days of delivery. We will refund your postage costs provided the order is damaged or faulty. Postage costs are none refundable for damage caused by Royal Mail or other persons once item has been dispatched
		Insurance	The Postage quoted is for standard Airmail without insurance. Missing parcel claims can not be made on uninsured parcels. I would advise all International customers to pay for extra insurance in the event of losses. International Insurance £5.00

Disclaimer The information contained in this web site should not be used as a substitute for medical care and advice from your healthcare provider.  Healing services are offered only as an alternative and complimentary healing method.  In all cases, it is recommended that you continue to follow medical treatment as prescribed by your healthcare provider. Nelly Moon assumes no responsibility or liability for any injury, loss or damage incurred as a result of any use or reliance upon the information and material contained within or downloaded from its website